# POST /agency/service-requests/:request_id/notes

**Resource:** [Agency](./agency.md)  
**MCP tool:** `add_agency_service_request_note`  
**Scopes:** `service-requests:write`  
**Write operation:** yes

Add a note to one of your agency's client service requests (an id from list_agency_service_requests). The client sees it on their request. Anyone on the agency's staff can, account managers included, while your agency still looks after that client. A note never reopens a finished request and never changes its status or queue.

## Parameters

| Name | In | Type | Required | Description |
|------|----|------|----------|-------------|
| `request_id` | path | string | yes | id from list_agency_service_requests |
| `content` | body | string | yes | The note, up to 20,000 characters. The client sees it on their service request. |
| `require_approval` | body | boolean | no | Optional. Set true to route this write into the approval queue for human review instead of executing it immediately (returns 202 + an approval_id). Works even when your key/token has permission to execute directly. |

## Request example

```bash
curl -X POST   "https://api.trustpager.com/functions/v1/api/v1/agency/service-requests/:request_id/notes"   -H "Authorization: Bearer YOUR_API_KEY"   -H "Content-Type: application/json"   -d '{"content":"...","require_approval":"..."}'
```

---
Base URL: `https://api.trustpager.com/functions/v1/api/v1` — Auth: `Authorization: Bearer YOUR_API_KEY`